When your account has been set up and your server has gone live, you will then be invoiced. You will have 14 days to pay the invoice or your account will be terminated. Domain name registration and renewals will need to be paid for in advance.
Types of payments we accept:
We accept payment in the form of cheque, bank transfer or standing order.
If I wish to cancel how would I do this?
To cancel your account please inform us no less than 5 days before you would like to close your account. Please be sure to remove any data you want to retain, since once we cancel the account the data is lost. You will not receive a refund for the remaining part of the year as we work on a 12 month contract basis.
How long do I have to pay my bill?
If payment is not received within 14 days after the invoice date, your account will be suspended and a followup reminder will be sent out. You will then have an additional 5 days to make payment. If we have not received payment within those 5 days, your account will be terminated. Once your account is terminated, all data is lost and a new account would need to be established.
Please use the contact us form or reply to any of the emails we have sent you.